FAQs

Frequently Asked Questions (FAQ)

 

1. What delivery method do you use?
We ship all of our posters via USPS First-Class Mail, with an estimated delivery time of 5-7 days. Once your order has been shipped, we will provide you with a tracking number so you can follow the delivery progress directly on the USPS website.

 

2. How will my order be packaged?
We take great care in packaging your posters to ensure they arrive in perfect condition. Posters are securely rolled and sent in mailing tubes, while framed prints are carefully packed in rigid cardboard boxes for extra protection.

 

3. Can I customize my poster?
We understand that sometimes you might want a unique touch. If you’d like to request a different city, concert date, or any other custom detail on your poster, just send us a message. We’ll work with you to bring your vision to life!

 

4. What sizes are available?
To ensure the highest-quality prints, we offer 11''x17'' and 24''x36'' sizes only. These sizes allow us to guarantee high-definition images that look amazing on any wall.

 

5. What is your return policy?
We want you to be fully satisfied with your purchase. However, due to the nature of our products, we do not accept returns unless there is an issue with the item. If your poster is damaged or broken during delivery, please contact us immediately with photos of the issue, and we will be happy to assist you with a replacement or refund.